The subscriber has to provide the necessary documents and information to establish the subscriber's identification, legal status, and business capacity. Fiber 4 shall have the right to examine the same. Fiber 4 shall have the right to temporarily disconnect, suspend, or terminate the services for giving any false information by the subscriber in any document or otherwise, including on the subscription form. Suppose there is any change in the information provided earlier. In that case, the subscriber shall notify Fiber 4 of such change, failure of which shall entitle Fiber 4 to suspend or terminate the services at its sole discretion.
Both parties undertake that any information received by one party marked as confidential shall be kept confidential by the other party. Such information can only be revealed if it is found that it was already in the public domain or was already available to the receiving party without violating this agreement or is required by law.
Fiber 4 has the exclusive right and jurisdiction of the title and ownership of the connection and equipment provided by Fiber 4.
Fiber 4 shall provide the services to the subscriber within the agreed timeline. However, in case of any delayed support, Fiber 4 will notify the subscriber as soon as it is reasonably practicable.
The subscriber is strictly prohibited from sharing, reselling, or distributing the connection provided by Fiber 4 to third parties for monetary or non-monetary reasons. Any breach of this term will result in immediate termination of the services, and the subscriber may be subject to legal action.
Fiber 4 shall not be held liable for any service interruptions, downtimes, or reduced internet speeds due to unavoidable circumstances, natural disasters, or external factors beyond the control of Fiber 4.
Payments for the subscribed services must be made within the due date mentioned in the invoice or user panel. Delayed payments may result in service disconnections.
While Fiber 4 implements rigorous security measures, we cannot guarantee complete immunity from cyber threats. Subscribers are advised to install their own security software and practice safe browsing habits.
Fiber 4 provides technical support for its services. However, support for third-party applications, devices, or software that the subscriber might use with the Fiber 4 connection is not guaranteed and may incur additional charges.
The connection fee is determined by the chosen package, connection type, and location. Specific packages or areas may incur different fees. Some packages may require downgrade fees if you wish to downgrade to a lower package. Fiber 4 reserves the right to modify these fees and will provide the relevant details at the time of subscription or upon inquiry.
Fiber 4 reserves the right to modify these terms and conditions from time to time. Subscribers will be informed of any changes, and continued use of services will imply acceptance of the modified terms.
In no event will Fiber 4 be liable for any indirect, incidental, special, punitive, or consequential damages arising from the use or inability to use the services, even if Fiber 4 has been informed of the possibility of such damages.
This agreement shall be governed by and construed in accordance with the laws of Bangladesh. Any disputes arising out of or in connection with this agreement shall be subject to the exclusive jurisdiction of the courts in Bangladesh.